Privacy Policy

Effective Date: November 16th, 2024

At Rapid1Equestrian, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you create an account, make a purchase, or contact us, we may collect:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely through PayPal; we do not store payment details).

b. Non-Personal Information

We collect non-personal data to improve our website, including:

  • Browser type
  • Device information
  • IP address
  • Pages visited and time spent on the site.

2. How We Use Your Information

We use the information collected to:

  • Process and deliver your orders.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services.
  • Send updates about orders, promotions, and new products (only if you opt-in).
  • Maintain the security of our website and prevent fraudulent activity.

3. Account Creation

Users can create an account to:

  • Save shipping and billing information for future purchases.
  • Track order history and status.
  • Manage preferences for communication and updates.

4. Sharing Your Information

We do not sell or share your personal information with third parties, except:

  • Payment gateways, like PayPal, to process transactions.
  • Shipping providers to deliver your orders.
  • Service providers assisting with website functionality (e.g., hosting platforms).

All third-party services are required to adhere to strict confidentiality and security standards.

5. Data Retention

We retain your information as long as necessary to:

  • Fulfill your orders.
  • Comply with legal obligations.
  • Resolve disputes and enforce our terms.

If you request account deletion, your data will be erased unless required for legal purposes.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience, including:

  • Remembering your preferences (e.g., language or currency).
  • Analyzing website traffic and performance.

You can manage or disable cookies in your browser settings.

7. Security Measures

We take security seriously and implement:

  • SSL encryption for secure transactions.
  • Restricted access to personal data.
  • Regular monitoring for vulnerabilities and threats.

While we take every precaution, no online system is completely secure. Please protect your account credentials and notify us immediately if you suspect unauthorized access.

8. User Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Request a copy of your data.
  • Opt out of marketing communications by updating your preferences or contacting us.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect information from minors without parental consent.

10. Changes to the Privacy Policy

We may update this policy from time to time. Changes will be effective upon posting, and we encourage you to review the policy periodically.

11. Contact Us

If you have questions or concerns about your privacy, contact us:
Email: info@rapid1equestrian.com

Thank you for trusting Rapid1Equestrian with your information. We are committed to ensuring a safe and enjoyable shopping experience!

 

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